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arobakid | 4 years ago

To follow up on the try free button, we have a free 7 day trial, you should not be asked to pay $20, its a 7 day trial which you can cancel anytime. If you were asked to pay $20 right away please share with out support. Thanks

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chipgap98|4 years ago

This is unnecessary friction in attracting users. You should find a way to let people signup without a credit card.

Msw242|4 years ago

That's an expensive feature request.

The friction is there because that's the cheapest/fastest way to go live.

It is a leaky funnel, but most early products have leaky funnels.

You might also consider working on softening your tone.

Instead of "you should" which might be appropriate in a code review, consider using the language "have you considered."

jamestimmins|4 years ago

Users? Possibly. Customers? Probably not.