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laughingpine | 3 years ago

The changes they made (I guess a couple years now) to their pricing model really bit us in the ass. We had a 130 user licence on the old 5$ tier, and had to aggressively cut user counts to afford the new licence.

There really needs to be something like a "view only" or a role based cost per user. Most of our clients are just there for commenting, and only a handful of developers actually use the product to its full extent.

I know there was an issue open for discussion on their payment models, so I hope it is something they are continuing to look at. At 4x the cost of competitors that offer similar features, it is a very hard sell.

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fishpen0|3 years ago

This is a problem at every org scale as well. We have this issue with a 1000+ developer org where we still can't give our PMs and other non-developers read-only access to the gitlab issues because it would be another 200 headcount worth of full-price licenses. It's basically the sole reason we can't utilize most of their jira/confluence alternative product line and still keep issue tracking and docs mostly outside of gitlab.

z3t4|3 years ago

If you are just using the .git hosting part, it would be really easy to setup an open-ssh server yourself... Could you explain why you are not hosting your own ssh server already ?

stavros|3 years ago

Same, we have 50 people who access some (private) documentation and 10 people who use the repos. We're going to be moving away tomorrow.