top | item 30851853 (no title) ryanhuff | 3 years ago It may be that complaints submitted over the bank website are handled by a different (more responsive) team than complaints made at the branch. discuss order hn newest Meph504|3 years ago A lot of times, when it comes to business like this, in person complaints go into the ether, but the online complaints are recorded and play a part in performance metrics, or hit corp response team rather than branch. andylynch|3 years ago This is it. Online complaints will go into a system where they are monitored by (very) senior management and reported to regulators. load replies (1)
Meph504|3 years ago A lot of times, when it comes to business like this, in person complaints go into the ether, but the online complaints are recorded and play a part in performance metrics, or hit corp response team rather than branch. andylynch|3 years ago This is it. Online complaints will go into a system where they are monitored by (very) senior management and reported to regulators. load replies (1)
andylynch|3 years ago This is it. Online complaints will go into a system where they are monitored by (very) senior management and reported to regulators. load replies (1)
Meph504|3 years ago
andylynch|3 years ago