[snarkerson]

> Most of them said they won’t leave the Atlassian stack, as long as they don’t lose data. This is because moving is complex and they don’t see a move would mitigate a risk of a cloud provider going down. However, all customers said they will invest in having a backup plan in case a SaaS they rely on goes down.

The real key lesson here. Your business is important to you. Not so much to the service provider.