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joedrago | 3 years ago

Your usage of "wiki" here suggests you meant Confluence (an Atlassian product) vs just "why use anything Atlassian offers", but I think the answer is the same.

Disclaimer: I'm not necessarily advocating for choosing Atlassian's suite of products over a handful of separate open source tools, but just offering a guess from what I've seen at companies I've worked for.

I believe people choose Atlassian's tools as an overall package, often surrounding their issue tracking tool (Jira). If you happen to use/need/prefer Jira for your issue tracking, the wiki-like tool that Confluence offers just happens to be integrated tightly with Jira (and their other tools). If you've already chosen Jira (say) and you need a wiki (Confluence), or a git repository (BitBucket), or a status page system (Statuspage), etc, my guess is Atlassian bundles and integrates this all together in such a way that companies just go for the total package.

To your point, I'm not sure why someone would use Confluence as a wiki over some other wiki software, assuming they had no interest in integrating their wiki with a bugtracker, git repository, etc. I think the selling point has always been the bundling/integration.

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postingposts|3 years ago

I think that’s a fair point to make. What would you say about something like Trac, which is also open-source, includes a wiki and rolls in git along with subversion. Really I guess the ask is this: Why even bother trusting someone else with reliably hosting data?

joedrago|3 years ago

Perhaps I'm not up to date on Atlassian's hosting options, but every company I've ever worked at which uses Atlassian (including my current) hosts the servers themselves, I believe. You pay for the software/licenses/updates, and Atlassian simply hands over a pile of Java jars and documentation. It is up to your ops staff to choose a server, fire it up on there, back it up, update it, etc. This would be the same as running your own Trac, right?

dave4420|3 years ago

You’ve got to trust someone. Do you trust yourself to host all these things more than you trust specialists?