[geekifier]

It is amazing, that a company with the amount of resources that Apples has, can screw up support for basic services, such as email, so badly.

It appears that it's not possible for a normal person to report actual problems, or get in touch with people who actually support the iCloud side of the house.

The desktop and app support works great, but if Apple is going to play in the "premium email provider" space, they need to make some improvements.