[mikegioia]

> like telling you that your ride will be booked soon when there are literally no drivers available

I got burned on this using Lyft to get the airport early in the morning. Scheduled the night before to pick up at 5am the next morning. No one was actually scheduled, and it was just searching endlessly for a driver in the area but there were none! No car services open, I had to call my mother and ask her to take us! I couldn't believe it and I'll never use one again. Only car services for me now, at least for anything that matters.

[BeefySwain]

Same. The language they use for that feature (on both apps) is extremely misleading, if not just straight up false. They clearly want you to believe that you are guaranteed a ride when you schedule ahead.