[mrgreenfur]

"It is illegal in the EU (GDPR) and US (CANSPAM) to send promotional email to people who have opted out."

[gingerlime]

unfortuantely lots of messages are not marketing and in some cases companies have legal duties to send them. My German bank insists on notifying me that I have a message. They can’t send the actual message (for security reasons), and I can’t opt out because they have a duty to inform me. Infuriating but seems to fall within the legal framework :(

[withinboredom]

You should still be able to opt out, then they should have to send a letter. Unless of course the law says “email”