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kenrik | 3 years ago

Slack grew their workforce too quickly.

Actually the Slack I remember from when it first came out is more or less the same product they have now. I'm not really sure what all of those people were doing for all of those years.

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worik|3 years ago

Why slack? I never understood.

I never liked IRC. But to not like it and pay for it? I do not understand.

Am I a fossil?

Johnny555|3 years ago

Most people don't get to choose, in my case, it's our corporate IM system, so I have to use it whether I want to or not.

It's got a lot of enterprise features that companies like, like SSO integration, message retention policies, security certifications like HIPAA and FedRAMP, and more.

There are also a lot of pre-made apps for integrating with corporate apps like Jira, Gmail, Salesforce, etc.

It's fine, I haven't looked at a lot of other options, but it seems more usable than Google Hangouts (or messenger or whatever they call it now) or Microsoft Teams.

ZephyrBlu|3 years ago

You realize that there is a lot of stuff that goes on behind the scenes, right?

They need to scale their systems, maintain reliability, scale their processes, build internal tools, run experiments, work with 'legacy' code and within the existing architecture, etc.

It's not surprising product development has slowed down. In almost all cases it seems like the speed of product development is asymptotic.

disgruntledphd2|3 years ago

Hiring too many people is still the number one thing that can kill your growing business. The communication costs alone eat a bunch of headcount so if you don't desperately need the people then you shouldn't hire them.

The problem generally starts when you hire a bunch of people without fixing broken processes first, these people then push back against fixing said processes, and the rot sets in.

jokethrowaway|3 years ago

It's definitely turned into a slow behemoth. I remember it being snappy in the early days and everyone wanted to use it.