[throwaway427]

Since you seem to have some insight into this, I interviewed a former Heroku eng a while back and he said that they deploy Heroku infra on Heroku, essentially dogfooding their own product. I also see a lot of claims that Heroku has essentially stagnated on features. I'm curious how do internal teams reconcile this (do they just work around the stagnation?) and is there a layer that is a choke point for product improvement that also affects to internal teams (if so that would seem demoralizing)?

[hthrowaway5]

Most of their attrition is due to the slow rate of product improvements. So yeah, it's demoralizing for sure.

I've heard this as a reason for leaving for almost a decade though so it hasn't been a new problem but it seems to get worse every year.

[xena]

There are a bunch of internal only feature flags that Herokai use internally. Making internally visible feature flags is less of a political fight than making externally visible features.