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Rippling and the Return of Ambition

20 points| zuhayeer | 3 years ago |luttig.substack.com

5 comments

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[+] webo|3 years ago|reply
This is definitely a biased post (the author is on the board).

Rippling as a product reminds of Hubspot. It’s cheap/free for small companies, has many checkbox-list of features, looks good conceptually, but doesn’t actually do anything well.

It’s “good enough” initially but most companies end up unbundling Rippling as they get bigger.

Oh support- sometimes it has taken us weeks to hear back.

We probably won’t move away from it but I know there’s a better alternative for every module they provide.

[+] elamje|3 years ago|reply
We used Rippling and are never looking back.

I can onboard an employee or contractor with SaaS accounts allocated, etc. in 5 minutes. Furthermore payroll and healthcare have been a breeze. We were able to get great, cheap healthcare when it was just 2 of us, which, by and large, breaks the narrative that healthcare is (nearly) impossible for small business.

My cofounder and I are constantly praising how seamless Rippling is vs manual.

Where they can improve is just adding more SaaS account integrations that don’t require Enterprise plans. About half of our SaaS providers would require us to upgrade to “Enterprise” to support the automated flow that Rippling does which is sometimes 5 to 10x more expensive per employee. Rippling would crush that if they can partner with a bunch of their SaaS integrations to provide a workaround for that.

I’d never consider working at an “HR” company, but Rippling is the exception.

[+] kylehotchkiss|3 years ago|reply
Employee perspective: Rippling always sends a very fun GIF with paystub email
[+] zwegner|3 years ago|reply
They also sent seventeen emails saying I had a new notification on the day I registered (whereas the web portal said I had zero).