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krlx | 3 years ago

My account was repeatedly used to leave fake reviews on products I never bought.

I always had 2FA and strong password.

I tried to reach out to Amazon as a well as standard procedures for this kind of situztion, but faced only generic responses. Tried to recreate an account, the problem did not stop. Google results told me I was not alone stuck with this kind of experience.

I definitely closed my account, said farewell to my Kindle library and only use my spouse account when I need to buy some electronics for which Amazon provide a stellar customer service around here.

So yeah, Amazon lost me and I have zero confidence in the security of the platform and the legitimity of the reviews.

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vineyardmike|3 years ago

FYI in some jurisdictions you can be entitled to export your kindle library to another account/service. Since (according to the jurisdiction) you paid for the books in digital format, not paid for a kindle book. YMMV but generally useful for things like iTunes movies and kindle books. I’ve heard of Europeans using it to go from Play Store to ITunes and vice versa.