I don't know anything about coinbase, but you're taking the least-generous possible interpretation of this. A really simple re-statement is that your bearing has consequences for other people, and if you're having a shit day and feeling miserable, you can either conduct yourself in a manner that poisons everyone around you, or you can try to keep yourself together. "Positive energy" is, I'm guessing, one way to get at this idea, though it's not how I would frame it myself.
As an aside: I assume that you know this from your own life, and appreciate when people behave in a manner that cares for the emotional commons of wherever you are. Is your objection to it here the fact that it's a giant stupid company ostensibly trying to curate your feelings, and that's annoying and (probably) hypocritical? Or do you really object to the premise?
Strong disagree, I did sales (I would like to think successfully) for a long time as someone who struggled with depression and anxiety, there's far more to it than just having a fake smile plastered on; people like those who can empathize with them, understand their needs, etc. and sometimes a no-bs straightforward approach talking pros and cons directly instead of a fake used-car salesmanesque over the top approach is far more effective.
I was a successful retail and enterprise salesperson earlier in my career. I also suffer from lifelong depression.
I did not fake "happy happy joy joy," but I also did not allow self absorption to inject my mood into my business. My model is that sales is a career that involves having structured communications.
That was a lifesaver for me when feeling depressed, because I could focus on the structure of what needed to be accomplished rather than the unstructured touchy-feely business of "getting along with people."
I suggest that "YMMV." Salespeople are not all the same, and some break preconceptions and stereotypes hard while being successful at what they do.
shanusmagnus|3 years ago
As an aside: I assume that you know this from your own life, and appreciate when people behave in a manner that cares for the emotional commons of wherever you are. Is your objection to it here the fact that it's a giant stupid company ostensibly trying to curate your feelings, and that's annoying and (probably) hypocritical? Or do you really object to the premise?
thrav|3 years ago
atlasunshrugged|3 years ago
a4isms|3 years ago
I did not fake "happy happy joy joy," but I also did not allow self absorption to inject my mood into my business. My model is that sales is a career that involves having structured communications.
That was a lifesaver for me when feeling depressed, because I could focus on the structure of what needed to be accomplished rather than the unstructured touchy-feely business of "getting along with people."
I suggest that "YMMV." Salespeople are not all the same, and some break preconceptions and stereotypes hard while being successful at what they do.