[acta_non_verba]

The NHS has been unable to send an ambulance to me in two separate cases in which the operator confirmed I was high priority.

5 years apart. Once in York, once in Bedfordshire.

But it doesn’t matter —- it’s anecdata.

The NHS has a lot of data available. Some is public, some available only to those that have a commercial relationship with them.

There are areas in which the NHS is exceptional — generally those areas which require no personalisation of care and a mass-production style of work (e.g. cervical smear tests and their associated health outcomes) - and then there are the many areas in which it really is appalling.

Lionising the NHS doesn’t help it. Opening discussing its faults does.