[balabaster]

In the U.S. maybe those options work, but in Canada they don't. If by chance the goods were shipped via a courier that will scan the barcode to return, that works - UPS for instance, but 90% of the time you need to print a return label because the goods aren't returned via a carrier that supports that.

[colejohnson66]

Ah. I was not aware you were Canadian; I was speaking about how it works in the US. My apologies.