[mnkypete]

I am: a) a dev myself b) head of a small dev/SAAS company/team c) Atlassian Marketplace vendor

Jira is fine. Atlassian will be around for quite a bit, imho. They have a somewhat decent ecosystem, which helps a lot with the stickiness.

Jira could see a lot of improvement product wise, but at least it has been getting faster in the last year (still slow, though, but not as bad). Their new stuff seems to be a hit or miss, but I especially like their new Jira thing (Jira Product Management), mostly because it comes very opinionated.

I think Jira/Atlassian would benefit a lot from actually providing more guidance on how to properly use their product(s) depending on team size (e.g. moving from 5 to 50 to 500 person teams). Most other tools don't do this as well, but I think that would improve the experience for everyone, dev & mgmt alike..