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jka | 3 years ago

Digital experience ('DEX') issues reported by employees, from the original report:

- 37% : Security/regulatory policies

- 37% : IT overwhelmed by number of issues that need resolving

- 35% : Lack of training for IT personnel

- 34% : Handling the shift to hybrid/remote work

- 32% : Increasing number of endpoints to manage

- 31% : Technology in place is not appropriate for supporting DEX

- 27% : Lack of knowledge around DEX

- 25% : Lack of budget to support DEX efforts

- 19% : Lack of buy-in from leadership around importance of DEX

- 2% : No challenges being faced

(with some snark: statistics on signup/login requirements before viewing published reports, and presenting statistics in images instead of tabular data formats were not reported)

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