[korlja]

RedHat licenses are just too expensive by sticker price. Beancounters haunt us for deploying RedHat because "the Windows license for that box would have been cheaper in our licensing model". That there is support included which we never use doesn't matter to them, the usual suggestion being "buy support for one box, test everything on that one, and open a support case for that one box, replicate the solution everywhere".

If you want to fix this, make a RedHat license be significantly cheaper than the equivalent Windows product. Charge for support by ticket/case and only support licensed boxes. You'll earn a lot more because it'll look cheaper to the beancounters.

[worthless-trash]

I believe it used to be like this, but it didnt take off. Per incident costs were not a good model.