[Peleus]

> I remember vividly opening the door to the pig pen, and it was just a sea of people, 95% just responding to very basic customer queries/doing incredibly basic computation work and costing huge amounts of money...because, of course, there is no cost pressure from "customers"...a parallel that more people understand is US healthcare admin, huge inefficiencies, pension admin is like that

How does blockchain solve this?

There are always people pushing generalized "it will be good for this" statements, yet they can never seem to give concrete examples of where blockchain would be a better solution than the current implementation.

[skippyboxedhero]

Because all of the operations that these people perform can be performed computationally (and the reason why they aren't now is not necessarily technological, all the technology exists to do this today but blockchain forces everyone to change all at once).

It is already happening.

[kelseyfrog]

Blockchain solves it by making it so that all that goes away. In return if something fucks it up...well look at every crypto project that has ever crashed. I'm not being glib. That's the solution.

[Peleus]

so that all that goes away

All WHAT goes away? You're talking about hordes of people answering customer queries. How the hell does blockchain make that go away?

[msbarnett]

How on earth do you imagine a blockchain makes customer support go away?