[stephbu]

I spend more time on Netflix looking for things to watch than watching things.

This isn't necessarily a Netflix thing - it's a streaming industry problem - driven by short supply and high demand with having multiple competitors in the market with big bank balances. When Netflix first started, they were pure quality distribution, now they and other streamers are bleeding money in bidding wars for content generated primarily by lame "chose one word from each column" production houses. Aliens, Teenage, Investigators - out pops humdrum 8 episodes of binge-fodder.

I went to streaming to escape from the cable playbook. I anticipate that all these additional revenue tactics will result in me dropping Netflix, and others. Maybe I'll return once the market has consolidated a little. Maybe not.

[somewhat_drunk]

The solution to this is simple: allow users to filter by a show quality metric like IMDB/Rotten Tomatoes score. A basic filter would make searching on Netflix so much easier, but instead they use an unnecessarily complex, generally useless algorithm to pick what to show you from their gargantuan library. Consequently, in order to find anything worth watching on Netflix, I have to google "what's good on netflix." It's dumb.

[greatgib]

The experience with Netflix is really frustrating with their interface. Really.

The worse being that it is not directly UX incompetence but it is done on purpose: try to avoid that you notice that their catalog does not have so much interesting content after a few months; push in front the content that they have incentive for you to watch. Like movies with product placement.