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lunchladydoris | 3 years ago

Stories like this are why I only ever buy items on Amazon that are sold by and shipped from Amazon. (In case it's relevant, this is in the UK.) I've been buying from Amazon for 20 years and have only ever had issues on the rare occasions when I strayed from this rule.

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chaostheory|3 years ago

That might not be enough since Amazon commingles their inventory with potentially fake inventory from their 3rd party sellers. You have to check the other sellers page and look for other sellers who are Primed enabled, meaning they store their inventory in Amazon warehouses and use Amazon shipping. It gets tiring having to check that list, but it definitely prevents impulse buying.

Amazon PR constantly rambles about not hitting “Day two” (https://aws.amazon.com/executive-insights/customers/sustaini.... Unfortunately, Amazon has hit Day 2 years ago under Bezo’s watch.

YurgenJurgensen|3 years ago

Go on Amazon UK and search for books by "Anett Muller", no umlaut. A couple of dozen listings, everything shipped and sold by Amazon, everything an obvious fake. I reported the listings when they appeared, almost a year ago, and Amazon did nothing.

Judging by how a dozen titles were dumped onto the store on a single day, and the highly specific yet disparate subject matter there are probably thousands of 'authors' like this. Some have hundreds of five-star reviews. In a few minutes I I identified a whole bunch of them: "Chillout Note Books", "Kim Karandash", "Steve Oneli", "Karolina Mendez", "Kai Halson", "TKH Team Publisher", "Dwayn Clarkes", "FỌRT-NITE Coloring"

Some look like they're using homoglyph attacks to evade detection, which is pretty sad given how trivial that should be to bypass. Given how many obvious fakes I could find in a short time with no special tools, it's also probable that there's even more less-obvious fakes out there.

So yeah, "sold and shipped by Amazon" is essentially meaningless as a badge of authenticity.

sph|3 years ago

> Go on Amazon UK and search for books by "Anett Muller", no umlaut. A couple of dozen listings, everything shipped and sold by Amazon, everything an obvious fake

How are they obvious fakes? What is there in the product pages to indicate they are fake?

I see they're dispatched and sold by Amazon and I got no other information to tell those are fake. How do you know?

visarga|3 years ago

I once ordered from a UK seller on Amazon UK and got my package months later from China.

tannhaeuser|3 years ago

Weird, the only item I've ever bought on AMZN is a physical out-of-print book which I thought was the one thing left over from their startup phase where they got book stores behind and which they got right.

stewbrew|3 years ago

Your reasoning sounds weird but Amazon actually is a good source for out-of-print books. Another good source is a abebooks, which is also owned by Amazon, unfortunately.

mhh__|3 years ago

My experiences buying books from Amazon have been basically positive apart from the generally poor state of on demand printing. As far as I'm concerned they do get it right.

Cynical programmers don't write about OK experiences.

sofixa|3 years ago

Same here in France. I've never gotten a counterfeit (that i know of), and sometimes I've gotten lower quality than expected stuff, but returns take care of that. Across electronics (multiple switches and ethernet cables, batteries, usb cables), clothing, random small stuff (like a trash bag holder or laser meter).