[Hayarotle]

The problem is with the (interpreted) subtext of the question. The question "Is our checkout page not performing well?" might be just a question, but in the context the author was put in, it usually has different implications. Many people would ask such question in order to imply that changing the framework was unnecessary and that the checkout page is already performing well enough. This seems to be how the manager interpreted the question.

There are different ways of asking the same question, with different subtext. He could had started, for example, by saying "We should analyze how our checkout page's performance could improve if we switch to React". This way he would be able to ask essentially the same questions he intended to, but without accidentally implying that the switch is undesirable and unnecessary.

Now, someone working with someone with autism should understand they have trouble with this kind of subtext, and give them more leeway. But most people don't know how to do this, as they're not used to such interactions.

[larve]

Thank you for reading. I think this is a salient point. How do I know how the manager is going to perceive the question based on what order I put the words in? My intent is to get the information I need, because I trust the manager to know it when I don’t. This of course is an edited example of a conversation in real life, and in fact my first draft had the question phrased as “we should analyze our performance and need metrics”. This honestly could have just as easily been perceived as patronizing.

If anything, and I probably glossed over it too quickly, I do spend a lot of effort being very candid and open and agreeable when having these discussions, because it is so hard to make sure our intents and definitions are aligned. We can be talking about checkout and react and then after 2 h realize that we actually both care about better conversion of mobile users, and now we are talking and can put the react decision into context.

I wrote this article about these situations: when my approach breaks down and I get blamed for not accepting being wrong, yet I’m actually trying my best to avoid exactly that.