[Moodles]

100%. I found the books “how to have impossible conversations” and “crucial conversations” helpful for me, but in a nutshell they’re basically “say things in a way that protect the other side’s ego”

[nomel]

Related, the difference between a "nerd" and "normal person" tact filter: https://www.mit.edu/~jcb/tact.html

[adolph]

Do they go into ego-injury detection? I get blind sided by alternative interpretations all the time.