[cespare]

Well that's partly sampling bias. You're not likely to own a Tesla if you hate the touch controls. My wife and I went through the car buying process this year and test drove a Model Y. I was pretty meh on the touch interface and my wife hated it. We ended up with a non-Tesla EV.

[colordrops]

Maybe it is, maybe it isn't. Like I said I was skeptical at first. There's also a bit of acclimating to a new way of interacting with the car - e.g. trusting it to turn on the lights and wipers for you, as well as learning how to use the voice controls. I don't think it's biased to say that automation and voice are more ergonomic than buttons and knobs while driving. The screen is mainly used for visualization in the Tesla. The navigation experience is so much better than other cars.