This is just 2nd order gaslighting. For many, many years Google was denying obvious problems with how their search system worked. Denial and gaslighting was clearly their marketing strategy. It kind of worked too, at least in terms of public opinion in tech space. Now something has changed and they're suddenly pretending to care. Problem is, this effectively gaslights people about their prior gaslighting.Why was the company blatantly denying obvious issues for so many years? What has changed? Why should I trust their judgment all of a sudden?
It's kind of like someone who is a pathologic liar having been caught in various lies for many years, swearing to tell you the truth, but not admitting to the past lies.
jsnell|3 years ago