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ivegotnoaccount | 3 years ago
I did initially not buy it with my current laptop. Something broke during the standard warranty. Got the motherboard replaced... With a faulty one. So they replaced it again.
Got a feeling that buying extended warranty would be a good idea. And indeed, 3 months past the standard warranty end, it refused to boot at all. And once again, got replaced with a (less) faulty motherboard (some faulty USB ports).
I'd have preferred not being given broken motherboards by the warranty service, but since I have no ultimate proofs, had I not bought it, I would most likely have been refused service.
ghaff|3 years ago
There's probably a better case to be made for laptops and phones you use outside the house than there is with other things. Sure, a TV can die young. However, as the parent said, if you can afford to self-insure you'll probably come out ahead on average.
ivegotnoaccount|3 years ago
I don't know if this holds when the issue occurs more than one year after the repair, and has, at first sight, has nothing to do with it (Won't get into the details as it's not that interesting. The most important part being that the company's logs did not acknowledge a potentially-related issue reported while the servicing technician was still there).
> if you can afford to self-insure you'll probably come out ahead on average.
Yes. But if two parts of my TV broke in its first year and it needed to be serviced a second time just after because the replacement parts sent the first time randomly shut down with the company refusing to acknowledge it because "Yeah, the first technician said this, but the second time a technician came, it was not having issues" or missing logs, my guess is that buying the extended warranty at that point would probably cost less on average for that TV as I would not put any trust in it surviving long without needing another repair.