[c256]

> …but you won’t pay $12/month for it?

But it’s $24/month, isn’t it? Double that if they invited the kids, in-laws, or neighbors but they don’t use it regularly because those people don’t use Slack for business — which is the whole point of the loss-leader approach: get people used to using slack, get them in the app, and then get them to bring it into larger environments where corporate rates make sense.

This new policy degrades the value of slack significantly for a bunch of long-term, low-volume users. It will cause a few people to move to a paid plan, maybe, and it will certainly cause many to leave slack. The last part will make slack less sticky, less familiar, less generally used, and will save them some amount on storage, maybe? Have you priced out storage recently? I’d bet the cost difference for storage of short text snippets between 90-day rolling and 10k messages is: - Smaller than the variance of MTBF of different batches of disks - Smaller than the variance on overhead in block/page size for their underlying storage system - Smaller than the variance of employee number for their 90th percentile large customers In other words, they’re adding annoyance and losing users for peanuts.