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lekevicius | 3 years ago

It might be this sentiment -- that emails should be like letters, with a greeting, ending, signature, etc -- that pushes all communication to more "SMS-like" media. We even get support from companies over DMs.

I personally use email like SMS. I might say "Hi" on the first email, and might end with my name if we never chatted before, but otherwise, straight to the point.

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