[wowokay]

Well but at the same time reviews on those platforms are opinion related to services rendered. I suppose it’s fair to say that comments can be worded in a better way in order to avoid something like this. It could also see the going after Google and other services that offer a review platform because I feel there should be a legal warning shown before posting a review if it is no longer taken as opinion and instead is considered factual. This also somehow feels like a win for companies like Comcast/Xfinity that are often reviewed terribly.

[dleslie]

This was different than a simple opinion about quality or service; he claimed that the company engaged in fraudulent behaviour, but did not provide sufficient evidence to support that claim.