[rwhitman]

I rely on Otter pretty heavily these days. 100% agree that recording and sending the transcript to meeting attendees without their knowledge is a really bad move from several angles.

I work sales calls set up with Calendly and Otter joins them all. These are very technical so normally it's fantastic - EXCEPT if we start talking early or the prospect doesn't follow the invite and never joins the call, then they would get a transcript of my team's chatter. I learned to not allow Otter to join the call until everyone is in attendance

Whats more frustrating is that you can't disable this auto-email "feature" unless you are on a business plan of some sort. But I have a paid plan through the iPhone app and apparently can't convert it to a business plan associated with my company. So no good way to disable it

I get the network effect of referral business but sharing private conversations without consent is not the way to achieve it.

[mike_d]

I now refuse to join sales meetings setup by vendors. Any meeting has to be on Google Meet using our domain because of dumb shit like Gong, Otter, and other stuff that records our employees without permission.