[dvarrazzo]

As someone who is trying to make a living out of free software, I would love to see this project succeeding.

The other remotely similar service, Tidelift, has unacceptable terms and conditions: for the compensation they decide "at [their] sole discretion", "[i]f you do not satisfactorily provide the Services, Tidelift may, at its option and without limitation, (a) require you to immediately re-perform the applicable Service at no additional charge; and/or (b) reduce the fees paid, or due to be paid, to you for the applicable Service in an amount commensurate with the cost to the Subscriber to cover the breach and/or the cost to Tidelift to assist its Subscriber with covering the breach." Quotes taken from the May 2022 "Lifter Agreement", which I was asked to sign for the monthly equivalent of what a professional charges for 30 minutes of work.

I hope that Ringer will prove a real contact point between Free Software professionals and professional users.

[mintone]

Hey dvarrazzo - we're making a real effort to talk to the developer side when we're structuring contracts and at the moment (until it's unscalable) will be manually involved (behind the scenes) in each one to make sure it fits. Getting this right is absolutely vital - a balanced contract that serves both parties equally is the only way I see of retaining good customers and incredible talent. If you have any other thoughts or want to discuss at length I'd be happy to hear - email in my bio!