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yabqk | 3 years ago

I’ve had my AirPods Pro for two years now and I’ve had to have both (left and right) replaced twice because of this. Unfortunately they are now out of warranty. I hope 2nd gen doesn’t suffer from something like this.

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Starmina|3 years ago

Got them replaced both for free in an Apple store, I thought only one was bugging out but their test machine said both were "broke". It was out of warranty since well over a year.

cleemens|3 years ago

I have done this succesfully as well, even in another country than which I bought them in initialy. Nearly 2 years out of warranty at the time of replacement, replacement itself was not a problem.

gog|3 years ago

You can still replace them, even if they are out of warranty.

quenix|3 years ago

I believe this repair can be done out-of-warranty for free.

nsbk|3 years ago

This is in line with my experience, I got both AirPods Pro replaced out of warranty a couple weeks ago, even if only one of them was presenting issues. Apparently, the machine they use to check said both were affected.

I got them replaced in Spain while the original purchase took place in Germany.

_fzslm|3 years ago

i bet the rolling out of this program so close to the 2nd gen release is a subtle acknowledgment from apple that this issue is endemic to the 1st gen, and it's fixed now.

phlyingpenguin|3 years ago

"Information as of 2021-10-01" - this isn't a new program