I was showing this exact problem to my wife, a moment after trying to order something from The Container Store and their website being broken, just after trying to pay a bill and that website not working too.
Reminds me of the parking at my local lake were you now have to read a 60 page EULA, a 30 page data "protection" agreement and install an app which requires way too many permissions. I happily paid the quite reasonable parking fee in the past when there still was a human person collecting the money. She was very friendly and always had an interesting story to tell, but now she's out of her job. Anyway, the surveillance cameras have been vandalized and parking is free now.
Do you have an adblocker on? It will frequently break sites especially in the checkout process I have found (probably because their crappy code calls some tracking/analytics script without try/catch and can't continue). 90% of the time disabling it for the page will fix these broken sites.
I'm always coming across airline and hotel sites that don't work for days at a time, or which don't work in Firefox etc. Latest was EVA Air a week ago.
When I think about the money these kind of sites in particular must be losing from shoddy engineering... I honestly don't know how their devs get away with it!
I’ll tell you how, because I had a client in this exact situation. The business just sees fluctuations in sales. They don’t see error rates. In traditional businesses SW engineering keeps the dynatrace logs close to the vest.
I convinced a dev to walk me through their dynatrace console. I dug in and took screenshots then gave them to h to the business. The business demanded access to dynatrace and then was able to correlate error rates with revenue fluctuations (down to the hour of the day, people are habitual). They came up with a cost factor and figured out how much they’re losing. This led to budget being allocated for a project to solve these problems. I bid on the work but was denied. The VP of IT at this point hated me.
johndough|3 years ago
dylan604|3 years ago
This totally reads like you just did the vandalizing. Just saying ;-)
cyral|3 years ago
Cthulhu_|3 years ago
this again. Developers and any publisher should test their stuff with ad blockers enabled.
ryanmarsh|3 years ago
GordonS|3 years ago
When I think about the money these kind of sites in particular must be losing from shoddy engineering... I honestly don't know how their devs get away with it!
ryanmarsh|3 years ago
I convinced a dev to walk me through their dynatrace console. I dug in and took screenshots then gave them to h to the business. The business demanded access to dynatrace and then was able to correlate error rates with revenue fluctuations (down to the hour of the day, people are habitual). They came up with a cost factor and figured out how much they’re losing. This led to budget being allocated for a project to solve these problems. I bid on the work but was denied. The VP of IT at this point hated me.