[smhmd]

What steps do you think you'll be taking to never have to deal with this again?

[doctoboggan]

First I “locked” my phone number disabling transfers (although I suspect this is vulnerable to social engineering attacks).

I have also frozen my credit with the three credit bureaus (the attacker also opened a new line of credit in my name)

I am also closing the bank account that was compromised. They aren’t giving me any info but I suspect the attacker got my debit card via social engineering. It was a new account and I hadn’t even received my debit card yet.

I have a subscription to a credit monitoring service as well which has proven its worth in this situation.

Otherwise honestly I am not sure what to do. It sucks to know this person has my name, social, phone, and other info. I basically plan to keep my credit frozen indefinitely. I am also disabling text based 2FA for me and my wife wherever possible.

[ajhurliman]

You need to give your ssn to so many people over your lifetime and you’re essentially trusting that all of them will be trustworthy and secure with it.

This could be easily solved with public key cryptography, but it would also confuse so many people it would be hard to implement.

If there’s an upside to the crypto craze, maybe it’s teaching people about cryptography basics.

[e40]

Freeze your credit at all three of the companies. It's free. It's not that painful to open it when you need it. Everyone should do this ASAP.

[brightball]

Ideally, Verizon should be able to give an “in person only” option for a SIM swap. And that’s the default.

[adastra22]

I have this setup with my carrier (not Verizon) and it didn’t stop me from being victim of a sim swap attack twice thereafter.

[latchkey]

Wouldn't a 'plug' working in a store work around that?