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aussiedude | 3 years ago

Until they offer an office suite, cloud drive and directory that supports SSO/SAML they’ll stay a fringe email provider.

Why pay $5 to fastmail when Microsoft offers heaps more.

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Karunamon|3 years ago

I actually trialed Office 365 when I decided to drop Gmail. Their IMAP import was broken so I couldn't transfer my content over, and the admin dashboard was actually throwing HTTP errors. Customer support was functionally illiterate in English and unable to comprehend the problem, let alone solve it. Disastrous.

Email is so foundational to online identity, that I would rather pay for the services of a smaller company that sees it as their main business, rather than an also ran arm of a massive big tech company who sees customer support as an outsourceable cost center to be cut to the bone.