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OmarIsmail | 3 years ago

The idea is solid but as someone who is in the market for something like this, the product doesnt currently inspire confidence. Specifically, you’re a tool to create User Guides and yet you haven’t created a user guide for your own site. If you don’t have user guides for your own service that indicates a few possibilities:

- the tool is too difficult to use for even yourself to be worth it

- you don’t use your tool deeply so you don’t have intuitive understanding of what is needed to be improve

- you don’t actually take user guides seriously and think they are important for a company to provide

When looking at this kind of service I’m evaluating on two levels: my customers experience, and my authoring experience. By not having your own user guide filled out I’m unable to evaluate the end customer experience (search, navigation, etc).

I know you’re in beta, but I don’t know why you’d do a show HN without at least having your own user guide filled out. A big wasted opportunity.

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solvitor|3 years ago

> Specifically, you’re a tool to create User Guides and yet you haven’t created a user guide for your own site.

This was my exact thought. It's nice to have an easy-to-start demo, but I was expecting at least a link to a working (user-side) example.