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OmarIsmail | 3 years ago
- the tool is too difficult to use for even yourself to be worth it
- you don’t use your tool deeply so you don’t have intuitive understanding of what is needed to be improve
- you don’t actually take user guides seriously and think they are important for a company to provide
When looking at this kind of service I’m evaluating on two levels: my customers experience, and my authoring experience. By not having your own user guide filled out I’m unable to evaluate the end customer experience (search, navigation, etc).
I know you’re in beta, but I don’t know why you’d do a show HN without at least having your own user guide filled out. A big wasted opportunity.
solvitor|3 years ago
This was my exact thought. It's nice to have an easy-to-start demo, but I was expecting at least a link to a working (user-side) example.
octobereleven|3 years ago
On homepage there is a guide to one of my other apps, blogstatic, using Subsection: https://blogstatic.io/guide/getting-started
And the Subsection one, which I am currently adding info to: https://subsection.io/guide
Subsection is about a week old and still improving it while in Beta.