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JamesBrooks | 3 years ago

Affected Optus customer here (received email indicated I was impacted). They never had my passport details (there have been some links going around when logged in to see the payload of your PI involved in the breach) but they certainly have my name, address, phone number and drivers license number in the data.

Fortunately we're able (in South Australia) to get our drivers licenses changed over free of change if impacted, which I'll do but now that's something else I need to get around to doing... I wonder how many of these costs will be forwarded on to Optus on behalf of the goverment

discuss

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prawn|3 years ago

Also in SA, and also contacted by Optus. The thing that shits me is that I haven’t been a customer in a couple of years. They really shouldn’t have details unnecessarily stored unless there is some government requirement.

Prcmaker|3 years ago

Same over here, over five years since I left, more than the required time they're required to hold information for.

collegeburner|3 years ago

why in the world did a telco need your drivers license in the first place? i assume you don't have to be a licensed driver to get phone service in australia.

edit: hn is rate limiting me but like, any phone number? you need id even for a prepaid one? and why do they need to keep this on file?

mastazi|3 years ago

In addition to what other siblings already said, in Australia we have a scoring system to prove your identity (called "100 point identification") and depending on the score needed, drivers licence can get you there so it's used very often. This system is for Government entities but private companies often take inspiration from it

This is the SA version since GP is from South Australia, all other states have the same thing too https://www.police.sa.gov.au/services-and-events/100-point-i...

caf|3 years ago

Australia doesn't have any kind of national ID card, so a driver's license is the most commonly used form of primary ID.

markmark|3 years ago

You have prove your identity to get a phone service. Drivers license is one way of doing that.

erklik|3 years ago

Verification of Identity. That's what these documents are used for. It's also why they're so dangerous.

postingawayonhn|3 years ago

To get a mobile number in Australia you need to identify yourself with government ID.

pjgalbraith|3 years ago

I had the exact same experience as you (no passport details leaked). I wonder if the passport data is more for tourists getting Optus sims. Nice to see another South Aussie here!

chillfox|3 years ago

Well, it will be whatever you used for your 100 points of ID to open an account to begin with. So most people would have used a drivers license. My guess is that the passports is mostly people without a drivers license.