[hackerman_fi]

From the perspective of someone who unfortunately deals with FB Business manager, their palette of services has become such an incoherent and buggy mess that it sure feels like they have totally lost control of their products and infra. Just two most recent issues I found last week:

- Removing a paypal account and adding another one is not reflected when creating a new ad - the old one is still there and new is nowhere to be see . Upon using the old one, ad got accepted normally but it wasn’t shown to any user. No error messages or anything. The ad went to some limbo state where it couldn’t be removed, edited or paused from the ads manager, but curiously could be deleted from mobile instagram app.

- Reels (a feature > 1yr old) can not be advertised from desktop dashboard, only from mobile instagram app. The reels or their statistics are not visible at all in business.facebook.com.

Stuff like this shouldn’t happen on any production service.

Oh and another fun one was an ad published after my client had a fundraiser for NGO aiding children in Ukraine. Results for the ad (it didnt relate to the fundraiser) showed ~15k clicks and 0 completed goals. Statistics happily stated that 99.9% of the budget was used by android users in Ukraine. Audience was all EU countries. Somehow it seemed a bit suspicious to me, but not to FB. Raising an issue about the results to FB is as useful as complaining about them to my dog.