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pcorsaro | 3 years ago
This is also a huge complaint of mine in specific situations. If I go to an NBA game or concert, buy a beer for $12, and the POS has a tip thing, I want to scream. I want to scream at the vending group to just pay the people more money. The profit margin on the beer is insane, give your workers some of the money rather than try to pass the buck on to the consumer you’re already gouging.
pc86|3 years ago
It's certainly likely, bordering on probable, that a lot of the people getting tips now that didn't get tips 4-5 years ago are making good money without tips and that's just extra.
For a specific example, I go to a local Subway every now and then, and they advertise hiring at $18/hr to start, more for part time, less desirable shifts, etc. Their POS lets you tip 18%, 20%, 25%, or "Skip" ($0) unless you do custom. I obviously don't know their revenue but they've been in business years while others in the same shopping center have come and gone, so they've got to be doing decent volume. There's no reason to think they're not getting several dollars and hour (e.g. several thousand dollars a year) in tips beyond their salary. It's not because they're underpaid, it's because people will tip if you make that the default.
dbmnt|3 years ago