[debrice]

I have never been in a company that was able to deal with backlog. Albeit I have not worked at all companies, there's got to be some that successfully deal with backlog... but how many?

Is Scrum a solution that really works, or merely a great concept?

I agree with and swear by the agile manifesto (it's really amazing) but IMHO, all of its byproduct methodologies fall short in the real world, with no exception.

[robertlagrant]

You can't fix organisational issues with any process, but if people agree to do it, it's pretty good. And it has a retro in it, which is the most important meeting, where you can change the process to something that suits your needs better.