[asyncscrum]

Thus spawning a whole new class of tools that add a more convenient interface on-top of salesforce.

[kjellsbells]

Right, but garbage in, garbage out, whether you are feeding your CRM directly or via a shiny UI layer. No amount of ML can save you if the sales droid isnt filing data.

[6stringmerc]

Can’t track what you don’t know about is a constant issue with sales groups lacking proper structure and processes - it should be easier to do it right than to sidestep the resource.