[krenzo]

I'm a VR/AR developer, and here's my experience with trying to buy a Magic Leap 2 to check it out:

See the PR announcement that they're shipping. Go to their web site. Click "Where to buy". Go to the first link to "Insight US". Place an order. Get a call from a representative to confirm the order. Ask the representative to clarify that Magic Leap 2 is in stock and shipping. They responded "yes."

Wait a few days. Check on the status of my order: "Stock: 0", and the estimated ship date is just an automated date that increases by 3 whenever current date equals estimated ship date. Call up Insight US to ask is it in stock or not. They admit it's not in stock and won't be available until maybe December/January.

Call up Magic Leap (they surprisingly have a phone line to call) and ask their sales representative if anyone has stock. They respond they don't know and to try the second supplier. Ask them what the supplier's phone number is to confirm stock. They say they don't know and that supplier only communicates through e-mail. Supplier responds via e-mail, "of course we have stock! Place an order to get an estimated ship date." I'm doubtful.

So there you have it. Magic Leap 2 shipping now, maybe?

[1letterunixname]

Their go-to-market / sales channel management people need to get their act together if they wish not to become a very expensive failed startup. Can't have sales be an afterthought and business culture lacking fiscal discipline until the money runs out. IYAM, paradoxically, the more money is thrown at a project, the worse the returns because there's an atrophying of resourcefulness when there's not as much survival pressure.

[IshKebab]

They're basically guaranteed to be a very expensive failed startup. Microsoft and Google have already proven that industrial AR is a small market. Way too small to support a 1000 employee company.

[Simon_O_Rourke]

Reading that back, it sounds like a complete scam you might encounter from the lowest reaches of the web.

For me, Magic Leap used up any good will by over promising and under-delivering on their initial release.

[classified]

The number and quality of WTFs connected to the name Magic Leap is hilarious, I wouldn't touch them with a ten-foot pole.

[keyle]

That's dreadful. That's the kind of confidence drop like a cliff buying into a product / company.

If they can't ensure a solid shipping line then they surely can't make good on replacements and/or warranty issues.

[emptysongglass]

It's the exact same story with Intel Arc GPUs. The ASRock A380 is nowhere to be found. People have to import the Gunnir Chinese models if they want one. Shameful.

[skerit]

This reminds me of my Eve Spectrum order experience.