[mrcus]

This is a good example showing that all work is not removed by automating a task, such as selecting which products are related and displaying that on an online store’s product page. Some work may be removed, but new work is added to compensate for what the algorithms can not trivially do, such as considering whether the links between these products are ethical to present to users.

It seems to me that companies massively underestimate (or willingly don’t compensate for) the importance of this newly introduced work, only cashing in on the savings from the work removed. Other examples of similar behavior include automatic moderation, which also massively fails to remove actual dangerous content.

This kind of behavior looks like greed to me, but I guess it’s legal, and needs more regulation.