It’s a form of locking in customers. If I get a flat that I can’t plug myself, I don’t necessarily want to have to go back to any particular tire chain and argue over whether the tire is 55% worn or 45% worn.
We once got the tire policy included at no cost during a promotion. Got a flat that I couldn’t plug. I measured the tread with my treadwear gauge and unsurprisingly, their measurements came up short. When I pulled out my gauge and insisted we go out to check them, low and behold it turns out the tech had “made an honest mistake”.
At one apartment/job combo I would manage to lose a tire every 7-10 months.
Bonus points; I drive an AWD vehicle that requires replacement of all 4 tires if tread is too worn. When this happened I only had to pay prorated on the other 3... definitely paid for itself every time!
sokoloff|3 years ago
We once got the tire policy included at no cost during a promotion. Got a flat that I couldn’t plug. I measured the tread with my treadwear gauge and unsurprisingly, their measurements came up short. When I pulled out my gauge and insisted we go out to check them, low and behold it turns out the tech had “made an honest mistake”.
jstanley|3 years ago
whaleofatw2022|3 years ago
Bonus points; I drive an AWD vehicle that requires replacement of all 4 tires if tread is too worn. When this happened I only had to pay prorated on the other 3... definitely paid for itself every time!
(We also have nasty roads in my state, fwiw...)
ehnto|3 years ago