[ninjaoxygen]

Funnily enough based off Lenovo's reputation for their higher end laptops, in April I bought a Lenovo X1 Carbon Gen10, pretty much as they came out. The machine is a nightmare, and has been through about 10 firmware updates over the last 6 months, but has barely improved.

From day one and still now... on Win11 that it shipped with it won't hibernate, just a black screen on resume, then pot luck over the next boots whether it starts or not. Sometimes from shutdown it does the same thing. Under little load, it gets hot as hell, you literally can't type on it, I use a bluetooth keyboard. If I'm doing light dev work, 3h battery life, tops. Audio drivers are broken, the internal 3.5mm just emits noise above around 10% volume and is distorted below that. Shipped with an underpowered 45W adapter... same SKU now ships with a 65W (an i7-1260p w/32GB).

I don't think it's faulty, there are plenty of people with the same story about Gen10s. Mine is in for repair now, so we'll see, if it comes back with the same issues, it's getting warranty returned.

I know the X1 Carbon Gen9 is a really good machine, maybe Lenovo got screwed by Intel's 12th Gen platform and Microsoft's support for the processor, but the machine should not be going out the door like that.

Come to think of it... my XPS15 9560 from 2017 is STILL a better machine, which is what I switched back to while it's in for service (and cost half as much!)

[BizarroLand]

The Gen 8/9 had a bad bios update sent out and set to install in the background.

It bricked the laptops it was installed on. I know this because I had to handle the warranty stuff for my coworker who was fortunately covered under their warranty.

Required a new motherboard and half a week of downtime, but at the same time Lenovo at least fixed the problem.