[funvill]

Dell shipped a monitor to my billing address (office) instead of the shipping address (home). Because of COVID there was no one at my office but it was picked up by "GUARD". Never found the monitor.

DELL wanted me to do an insurance claim with the shipper. The shipper wanted me to do the insurance claim with DELL. Took two months to figure out. In the meantime, I just went to a brick-and-mortar place and bought a monitor.

In the end DELL credited me the money for the missing monitor and would not provide a cash refund. I ended up selling the DELL credits to the next person who had an equally horrible experience with them.

Don't buy DELL