[leepowers]

But ... the examples on the right are short, concise, and effectively communicate the problem. The left examples contain no actionable information, wasting the time and attention of everyone in the channel/thread.

Maybe working in an adversarial or dysfunctional work environment is what leads to misinterpreting a detailed message as hostile.

Or the team needs to learn to use communication tools effectively. Slack messages should be concise. But a bug report doesn't always fit neatly into a few lines of text. Use an issue tracker for detailed reporting and Slack/email for informal conversations.

Either way the point of the blog post stands - everyone needs to communicate clearly and avoid ambiguous language. If I send an ambiguous message to 10 people, I've just increased their mental overhead and frustration, ultimately distracting the team and slowing them down. Instead, I should take a moment and try to look at it from their point of view and try to communicate what they need to hear and not what I want to say.