top | item 33463013

(no title)

atirip | 3 years ago

I only buy from merchants that offer PayPal (there are few I trust by card, like Amazon). And the reason is that whatever it happens, I can always get my money back with PayPal. It happened 3 times in last 5 years that seller took the money and never shipped anything. I got all them resolved very quickly.

discuss

order

croes|3 years ago

That's BS. Had a seller screwing me over who "sold" me a VR headset.

He gave me a UPS tracking number which belonged to a package that was delivered to another city, another person, was part 1 of a 3 package delivery and weighted 28kg, pretty heavy weight headset. The only match was the zip code everything else had nothing to do with me.

So I complained to Paypal, gave them all the data that showed that the tracking number wasn't from the right package and still PayPal let the seller keep the money.

solarkraft|3 years ago

This is a relatively old trick at this point, so it's crazy that it still works. Effectively makes their protections useless.

pbhjpbhj|3 years ago

Aside: Where do you live that has a postal service where zip codes match in different cities? Sounds like someone misunderstood the point of a postal [zip] code. Or, did I misunderstand?

cute_boi|3 years ago

Well, we can use credit card charge back for such purpose?

lmm|3 years ago

You can, but you probably have to call up your bank during business hours, wait on hold for a while, and then get given the runaround for a while. PayPal you just push a button and it's done.

switch007|3 years ago

In the UK my experience with chargebacks is that they’re very biased towards the company. It’s a drawn-out process during which you get harassed by the company’s anti-chargeback team in to accepting an ex gratia payment etc. you have to supply lots of evidence and when the company provides some poor quality evidence the bank goes “oh well that’s decided then” as if responding was sufficient.

LoganDark|3 years ago

If you live in the US, you could use Privacy for this (privacy.com). Not only do they allow you to create a separate card for each merchant, pause/unpause/close/set spend limits and so on, but their support is so nice that half the time they'll just give you credit instead of making you bother with a proper chargeback. And you can do that over email.

Works even with merchants that don't support PayPal. Everyone supports good old card numbers.

astura|3 years ago

Can only load privacy.com with a bank account last I checked, I prefer to use a credit card.

egorfine|3 years ago

It's true. Indeed you can get your money back with PayPal.

It took my company three years of litigations and finally PayPal did in fact return our money.