[closetohome]

This is the real issue. People don't read the instructions and push the board out of its safety envelope, then they crash, get angry, and complain about it online.

I've read hundreds of crash reports, and never seen more than a handful that weren't a direct result of the user's actions. Actual system failures are vanishingly rare, and most nosedives are only as bad as they are because the rider is traveling at an unsafe speed and has not invested in the training or equipment to fall safely.