[q-big]

Why do most people what they do? Because their are conditioned/brainwashed by school and society to believe in specific morals for their behavior.

Similarly, as bilekas suggests, the fact that "'trolls' are seen as cool in the online world" gave this man an active feedback loop for reinforcing this behavior.

[prewett]

"Society made me do it"? He had no agency in this? Nobody ever told him that these sorts of things hurt people?

Well, even from that perspective, "society" is giving him some strong feedback that this is not acceptable.

[q-big]

He is influenced by multiple feedback loops: one that is encouraging this behavior (from the respective website) and one that does discourage it. In this case, the former one was stronger.

> Well, even from that perspective, "society" is giving him some strong feedback that this is not acceptable.

With the same reasoning, you can argue that people in this kind of internet forums gave him a strong feedback that the "society" is wrong here.